Digitization services

With such an encouraging environment, The e-pharmacy market is anticipated to register growth with an impressive Compound Annual Growth Retain the forecast period, 2023-2027. The reason behind the anticipated growth being the online shopping behavior of consumers which further aided the growth of the UAE’s e-pharmacy market. As of March 2021,there were around 3.27 million internet subscriptions in the UAE. 93% of the population are daily users of internet-based services that aids the market growth.

With the launch of ‘’FUH Online’’, the digital twin of Fakeeh university hospital, our patient scan access all the health packages and products with the comfort of their home.

Utilizing AI, Fakeeh University Hospital  is the first and only hospital in the UAE using an AI-enabled pharmacy delivery platform that manages the delivery operations and reacts to the dynamic situations in real-time. To enable smooth facilitation of our robotic pharmacy, we consider real-world factors and various other variables to plan the most optimized entire route from end to end. IN addition, FUH’s pharmacy is in collaboration with the Dubai Future foundation for the launch of Dubai Program to enable Drone Transportation. This will explore and enable to use of drones in several sectors including health. Inline with the objective of the program, we at FUH hope and aim to improve the lives of people and position Dubai as one of the smartest cities in the world.

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Apart from efficient delivery logistics, providing patients with digital access has become a primary focus. An AI-enabled chat feature has been implemented to handle a large volume of patient inquiries simultaneously. Since every patient's journey is unique and involves various interactions that can significantly impact the treatment outcome, having a robust digital footprint can enhance human-centered services for those already suffering. Offering patients the best possible personalized and comprehensive support through appropriate channels can ultimately lead to the best health outcomes.

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